Data and deletion requests
Use the product's export, correction, disconnection, and account controls where available. For a request that is not self-service, contact privacy@namastesuite.com.
What to include
Send the email address on your account, workspace name, request type, and enough detail to identify the relevant site or provider connection. Do not send passwords, provider access tokens, API secrets, or identity documents by ordinary email.
Verification and authority
We verify the requester and their authority over the workspace before disclosing or deleting tenant data. A venue administrator may need to coordinate a request concerning a lead, member, or customer whose data the venue controls.
Provider disconnection
Disconnecting a provider removes or irreversibly clears reusable credential material in NamasteSuite and requests provider-side revocation where the provider supports it. It does not cancel provider billing or delete provider-side campaigns, posts, or accounts. Those actions may need to be completed with the provider.
Completion and retained records
We acknowledge verified requests and handle them within the period required by applicable law. Limited billing, security, fraud, consent, and audit records may be retained when legally required or necessary to establish that a request was completed. Encrypted backups age out under the applicable backup-retention schedule.
See the Privacy Policy for more detail about provider data and subprocessors.